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Complaints about a Discretionary Commission Arrangement (DCA)

If you have a complaint relating to a DCA, and your agreement was taken out before 28 January 2021, please click here for further information

How to Contact Us

Hyundai Finance
86 Station Road
Redhill Surrey
RH1 1SR

customerservices@hyundaifinanceuk.co.uk

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Customer Services

0800 085 1954*

Our lines are open:

Monday to Friday: 8:00am to 6:00pm

Saturday: 9:00am to 1:30pm

 

*Calls from UK landlines and mobiles are free

customerservices@hyundaifinanceuk.co.uk

Contract Hire

0800 074 9756*

Our lines are open: 

Monday to Friday: 9:00am to 5:30pm

 

*Calls from UK landlines and mobiles are free

contactus@hyundaifinancecontracthire.co.uk

Arrears Management

0800 085 1744*

Our lines are open: 

Monday to Friday: 9:00am to 5:00pm

 

*Calls from UK landlines and mobiles are free

financialsupport@hyundaifinanceuk.co.uk

Loan Complaints

0800 085 1826*

Our lines are open: 

Monday to Friday: 9:00am to 5:00pm

 

*Calls from UK landlines and mobiles are free

customerrelations@hyundaifinanceuk.co.uk

Lease Complaints

0800 0749 756*

(Option 4)

Our lines are open:

Monday to Friday: 9:00am to 5:30pm

 

*Calls from UK landlines and mobiles are free

contactus@hyundaifinancecontracthire.co.uk

Download our loan complaints procedure

Download our loan complaints procedure

Download our lease complaints procedure

Download our lease complaints procedure

For general complaints

For general complaints

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