Privacy Policy

Hyundai Finance, a trading style of Hyundai Capital UK Limited (“we”, “us” or “our”) are committed to protecting your privacy. This policy (together with the Terms and Conditions, Cookie Policy and any other documents we refer to in this policy or those Terms and Conditions) applies to our website (located at (the “Site”) and sets out how we will use your personal information and with whom it will be shared. Please read the following carefully.

Please refer to our Cookie Policy if you would like detailed information on the types of cookies we use on the Site, the purposes for which we use each cookie, how you can disable and enable the use of certain cookies and the consequences of doing so.

Please note that by visiting and using the Site you are agreeing to the use of your personal information in the way that is detailed in this Privacy Policy.

If you have any queries or concerns regarding this Privacy Policy, please contact us at

Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email.

1. What information do we collect about you?

We may collect and process the following data about you (“your information”):

You’re not required to provide any personal information on the public areas of the Site. However, you may choose to do so by completing the forms on various pages of the Site. Only the information you provide on these pages will be used to process the relevant form.

We are aware that your Information may be confidential and we will protect the confidentiality of your information in accordance with our normal procedures and legal requirements.information on the types of cookies we use on the Site, the purposes for which we use each cookie, how you can disable and enable the use of certain cookies and the consequences of doing so.

2. How will we use your Personal Information?

We use your information in the following ways:

We may monitor your use of the Site and record your email address and/or IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical information about our users’ browsing actions and patterns and does not identify any individual.

We also collect non-personal aggregated statistics data about visitors to the Site and sales and traffic patterns. Just to be clear, this information does not identify users in any personal capacity and we do not use this information to build profiles on individual users: it just contains generalised information about the users of the Site.

We do not and will never sell, rent or lease your information to third parties and we only keep your information for as long as is necessary.

3. Cookies

We may use ‘cookies’ to collect the information referred to and track your use of the Site. Cookies are small data files which gather information about your use of the Site and help us to provide you with a good experience when you browse the Site.

For more information about ‘cookies’, why we use them and how to refuse cookies, please see our Cookie Policy.

4. Marketing

If you are an existing customer, we may contact you by email, SMS, telephone or post with information about products and services which are similar to those we previously provided to you, unless you have indicated that you do not want to hear from us.

If you are a new customer, we may contact you by email, SMS, telephone or post only if you consent.

We may also pass your information to other organisations (if you consent) who may contact you to provide marketing information about their products and services by email, SMS, telephone or post.

If you do not want us to use your information in this way, please tick the relevant boxes during the order process when we collect your information. You may ask us at any time not to use your information for marketing purposes by contacting us at

5. Where do we transfer your information?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Please do not send us your information if you do not want it to be transferred to or stored outside the EEA. By providing your information to us you agree and consent to us transferring to, and storing your information at, a destination outside the EEA.

6. With whom do we share your information?

We may share your information with other organisations:

We may share the non-personal aggregated statistics data about Visitors to the Site with third parties.

We may also pass your email address to selected third parties (as described in paragraph 4 above) provided that you have explicitly consented to this when we take your order.

We do not send any personal information that we collect about you on the Site to any social media sites that you link to your account, e.g. Facebook, nor do we share that information with such sites. We do not collect any personal information about you from those sites.

7. How do we keep your information secure?

All your information is stored on our secure servers. Any actions you perform on the site which are related to your account will be encrypted using SSL technology. If you have a username, password or other login details which enable you to access certain parts of the Site, you must not allow any other person to use them and must treat them as confidential. If you believe or suspect that someone else knows your login details you must contact us at as soon as possible. Please also see our Terms and Conditions.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to the Site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

The Site may from time to time contain links to and from other websites. If you follow a link to any of those sites, please note that those sites ought to have their own privacy policies and that we do not accept any responsibility or liability for those sites or for their privacy policies. Please check those privacy policies before you submit your information to those sites. Please also see our Terms and Conditions for further provisions relating to other websites.

8. Your rights

You can access and rectify certain parts of your personal information by logging into your account.

Under the Data Protection Act you have the right to see the personal information that we hold about you, whether collected through your use of the Site or through any communications that you have had with us. You have the right to access your information and should direct any request for your information to us at Please note that currently a fee of £10 may be payable to meet our costs in providing you with details of the information we hold about you.

You have the right to rectify your information by sending a written request to us at

You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can tick the appropriate box on the forms when we collect your information or later at any time by contacting us at If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.

9. Changes

We may make changes to this Privacy Policy at any time by notifying you in writing of the modified terms or by posting a copy of them on the Site. Any changes will take effect 7 days after the date of our written notification or the date on which we post the modified terms on the Site, whichever is the earlier. Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.

10. How to contact us

Questions, comments or requests concerning this privacy policy are welcomed and should be addressed to us at

The Site is owned by Hyundai Capital UK Limited, a company incorporated in England and Wales. The registered office address is Floor 2 London Court, 39 London Road, Reigate, Surrey, RH2 9AQ and our registered company number is 07945949.

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