Formed in 2012, our majority stakeholder is Santander Consumer (UK) plc, one of the UK's leading finance providers

We provide competitive finance and insurance products for over 160 dealers representing the Hyundai franchised network

Hyundai Finance is a member of the Finance & Leasing Association and abides by its Lending Code, a copy of which is available upon request. The Finance & Leasing Association also provides an impartial guide to motor finance on their website at fla.org.uk

Our Customer Services team is based in Redhill, Surrey and we have a field sales team based across the United Kingdom

The six principles of treating customers fairly

1

Consumers can be confident that they are dealing with firms where the fair treatment of customers is central to the corporate culture.

2

Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.

3

Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale.

4

Where consumers receive advice, the advice is suitable and takes account of their circumstances.

5

Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.

6

Consumers do not face unreasonable post-sale barriers imposed by firms to change product, switch provider, submit a claim or make a complaint.